Benefits Of An IT Managed Services Contract
An IT Managed Services provider allows you to delegate the oversight and upkeep of your IT systems and business applications to an external expert. This means enhanced security against cyber threats, swift remote support, predictable IT costs, integrated risk management, and a dependable business continuity plan for added peace of mind.
What MCS Managed Services Can
Do For Your Business
When Feeney’s IT processes started to slow the company down, MCS overhauled the entire system
Management, Monitoring, Control & Alerting
This service enables remote monitoring and control of various equipment, proactively addressing technical issues with servers, PCs, laptops, and smartphones before they escalate. It begins with custom alert setup and the implementation of an integrated Remote Monitoring Management Tool on your devices to promptly respond to alerts.
Business Continuity
Business continuity planning involves preventing and recovering from potential threats when systems fail. MCS Integrated Solutions consultants assess your current systems, understand your business operations, and recommend cost-effective technology solutions to prevent system failures, tailored to your business type and budget.
IT Consultancy
Our consultants can help you make optimal decisions for your business, whether it’s upgrading your systems or enhancing current setups for efficiency. They assess your existing inventory, identify issues, and collaborate with you to find the right solutions. Possibilities include server and device installation, system upgrades, network review, software updates, access control management, and phone system integration.
Scheduled Maintenance
Your system may be running efficiently without issues but there are always tweaks and changes that we can do to make it better and more secure which can require testing & downtime,. MCS can do this work at a time that suits you, including outside of business hours.
IT Security
New threats to businesses are emerging everyday so it is important to have the right security in place in your business, having a next generation firewall in place helps as it checks for new threats every day to keep you protected. By having an integrated VPN, it makes your remote working / access safer and more secure.
Virtualization & Cloud Applications
As customers seek cost-effective IT solutions, there are clear advantages in transitioning to virtualization. This includes moving various applications to the Cloud, like email, spam filtering, online backups, Microsoft Azure Cloud Platforms, and antivirus/spyware management. We offer guidance to help you select the most suitable applications that align with your business needs.
Remote Support
We can provide your staff with immediate expert-level support through our remote support tool.
Resolution of queries and software issues are done in real time.